Course curriculum

  • 1

    Welcome

    • Boost Workplace Relationships with Words

    • A Simple Strategy for Open-Minded Conversation

    • Who Else Wants to Build Trust with Diverse Colleagues?

  • 2

    Tackling Disregard

    • An Eye-Opening Look at Disregarding Others

    • How Aware Are You?

    • A Startling Encounter with Hidden Myths

    • When Disregard Damages Trust (And Your Bottom Line)

    • The Tough (And Ongoing) Journey of Overlooked People

    • You Have My Attention

    • Homework Assignment

  • 3

    Dismantling Disbelief

    • A Costly Tally of Disbelief

    • An Effortless Exercise to Slow Snap Judgements

    • The Unbelievable Candidate

    • When Disbelief Diminishes Trust (And Employee Well-Being)

    • Living a History of Being Doubted

    • Believe It or Not

    • Homework Assignment

  • 4

    Eradicating Dismissal

    • The Shocking Effect of Dismissal

    • An Easy Exercise for Acknowledging Another's Story

    • Your Experience Is My Experience

    • When Dismissal Destroys Trust (And Your Talent Pipeline)

    • The Painful Saga of Discouraging Diversity

    • Quickly Add Up the Talent Around You

    • Homework Assignment

  • 5

    The Unbiased Communicator

    • Game Changing Conversations Start with the Letter A